Maintaining your equipment for optimum performance
Calibration & repair support and service can be the most economical investment in your budget. Preventing major failures and interruptions to production are the best ways to keep costs down. Taking care of repairs in a timely manner reduces downtime for your critical production equipment, assures improved product quality and extends your equipment’s life and reliability.
To ensure optimum performance of your instruments, we recommend that electronic calibration should be performed annually. Our factory trained technicians ensure that every instrument calibration follows our strict procedures. Once the calibration is completed, instruments are returned with a Certificate of Calibration which is your proof of traceability to international standards.
All Zetec products, with the exception of consumables and accessories, fall within one of these four status categories:
Active – The product is currently in production, realizes full support, and is recommended for new sales.
End of Active Life (EoAL) – The product is no longer available to order. The product begins a transition period during which calibration, repairs and support will continue to be offered where possible on a best-commercial effort basis, until it reaches EoL status.
End of Life (EoL) – The product no longer realizes full support.
Replacement Support: The above is a general guideline that may vary among Zetec products. We value you as a customer and appreciate the continued opportunity to support you in your testing and service needs. If you have any questions or want to obtain specifications and further information on recommended replacement systems, please contact Zetec Customer Service at customerservice@zetec.com.
CLICK HERE for the current product family lifecycle status for Zetec Eddy Current technology products, along with replacement options.
You can count on Zetec to provide comprehensive support for the lifecycle of your product line. We make every effort to support all of our products for five years beyond their last date of production. If we’re unable to repair a piece of equipment, our customer service team will recommend a replacement system that should meet your needs.
Contact us for your service request or for additional information:
